Privacy policy

Last updated: April 30, 2012

Your privacy is very important to us and therefore we have set out in this document to explain, amongst other things, what information of yours we collect and how we use such information. Before we provide you with the details of our policy, by which we are bound, it is important for us to let you know that, as a general rule, we do not collect, transfer, use, store or disclose any of your personal information when you use our website without your permission.

This privacy policy is in reference to the use of our website. If you wish to review the privacy policy for use of our ActiveMail® product, please click here.

This Privacy Policy (“Privacy Policy“) describes the policies and practices of ActivePath Ltd. (referred to as “we,” “us,” or “ActivePath“), in connection with the collection, transfer, use, storage or disclosure of your personal and non-personal information, generated by your use of our website (“Website“). This Privacy Policy does not apply to personal information that you provide to us or that we collect from you offline. Please review this Privacy Policy carefully before making any use of the Website. Each use of the Website by you constitutes your consent to the policies and practices as described in this Privacy Policy.

ActivePath has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information collected through this Web site, and does not cover information that may be collected through downloadable software.  TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at  If you are not satisfied with our response you can contact TRUSTe here.

The Privacy Philosophy of ActivePath and Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, it should be noted that due to the nature of Internet communications and evolving technologies, unauthorized entry or use, hardware or software failure, and other factors, the security of user information may be compromised at any time. No method of transmission over the Internet, or method of electronic storage, is 100% secure. We welcome any comments and suggestions for improvement at mailto:

Collection of Personal Information

In general, ActivePath does not collect, transfer, store, use or disclose any personally identifiable information. When you access certain features of the Website, including requests for information, support or general queries of our products and services, you may be asked to provide certain personally identifiable information about yourself such as your name, email address and other personal information. Your personal information will be stored by us and will be used in accordance with this Privacy Policy and the requirements of applicable laws.

You are not required to provide us with your personal information. However, in certain cases, if you decide not to provide information about yourself (such as, your email address), you might not be able to use certain features of the Website.

You own your Information

ActivePath does not claim any ownership of your personal information.

Collection of Non-Personally Identifiable Information

We may use “cookies” on or in connection with our Website to maintain information about you. A cookie is a very small text document, which often includes an anonymous unique identifier. ActivePath uses both “session” cookies and “persistent” cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. When you visit our Website our computer may ask your computer for permission to employ the use of a session or persistent cookie. Our Website will then send a cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits our Website to access the cookies it has already sent to you and not the cookies sent to you by other websites. Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, our Website or certain areas or features of our Website.

Our servers automatically collect non-personally identifiable data about your Internet Protocol address when you visit us and when you use our Website. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our Website; the website you visit after this Website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website, or a referral website; and other web usage activity and data logged by our web servers.

How We Use and Share Your Information

ActivePath will not rent or sell your personally identifiable information to others. We may only use and/or disclose your personal information to third parties (a) if the information is required by law in order to prevent, investigate, or take action regarding illegal activities, situations involving potential threats to physical safety, rights or property of any person, suspected fraud and violations of our policies. In addition, we will share information in response to legal process, court orders, subpoenas, or to establish or exercise our legal rights or defend against legal claims, (b) to perform certain administrative functions consistent with our Privacy Policy on our behalf, including in connection with customer support and in order to communicate with you and respond to your requests, as they were made using the Website, (c) as detailed in the “Business Transfers” clause below, and (d) if we have your permission to do so.

We do collect, store, use, analyze and may disclose non-personally identifiable statistics regarding general user behavior statistics, as a measure of interest in, and use of, our Website, in the form of aggregate data, and to share such aggregated data, such as overall patterns or demographic reports, which do not describe or identify any individual user. In addition, we may use such aggregated data for internal purposes only, in connection with improving the Website or related products and services. Information relating to aggregate, non-personally identifiable statistics may be collected through the use of third-party cookies and other third party tracking software.

Third Party Cookies

The use of cookies by service providers, whom we integrate with for more Website and tracking functionality, is not covered by our privacy statement.  We do not have access or control over these cookies.

How You Can Protect Your Privacy

When you submit or make available your personally identifiable and other personal information through the use of the Website, you are giving your consent to the collection, use and disclosure of such information pursuant to this Privacy Policy. If you do not wish that we collect any personally identifiable information from you, please do not provide us with any such information.

Policy Towards Children

We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at mailto: If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.

International Transfers

Our Website may be provided using resources and servers located in various countries around the world. Therefore your personal data may be transferred across international borders outside the country where you use our Website, including countries that do not have laws providing specific protection for personal data or that have different legal rules on data protection. In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protection for your personal data is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.

Opt-Out Options and Unsubscribing

ActivePath may send you, from time to time, email communications, with news and updates about our products and services, as well as other marketing communications and promotional offers. If you do not wish to receive from us such marketing communications, you can opt-out, at any time, by sending us an email to requesting removal of your email address from any such mailing lists. If applicable, you may also opt-out receiving marketing communications from us by following instructions on our email communications explaining how to unsubscribe from the email mailing lists of ActivePath. We will take appropriate steps to fulfill your request within reasonable time. ActivePath reserves the right to send you non- marketing notices about your account, even if you opt-out of all email notifications. If you no longer wish to receive these non-marketing notices you may deactivate your account by sending us an email to requesting removal of your email address from any such mailing lists.

Updating Personally Identifiable Information

Please note that users can not update or delete previously submitted information. If your information (such as your email address) should change, we ask that you re-submit a registration form or request.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The Website may contain links to third parties’ websites. While we attempt to provide links to sites that value your privacy, we cannot be responsible for the content or privacy policies of such sites. We encourage you to carefully review the privacy policies of such third parties’ Websites linked prior to any use of such Websites.


Our Web site includes social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable such feature to function properly. These social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing them.


Business Transfers

In the conduct of our business, we may sell certain of our assets. Information collected from users of the Website, including personal information, in cases detailed above, could be transferred as part of such transaction. By submitting your personal information through the Website, you agree that your information may be transferred to third parties under such or similar circumstances.

Changes to this Privacy Policy

ActivePath may occasionally revise this Privacy Policy to reflect changes in its products and services and other practices. Therefore, you should review ActivePath’s Privacy Policy from time to time particularly each time before you submit your personal information through the Website, so you could be informed of any changes in our privacy practices. At all times, the most current version of our privacy policy will supersede any other versions of our privacy policy. You can determine when the Privacy Policy was last modified by checking the “Last updated” legend at the top of the Privacy Policy. If the policies described in our Privacy Policy change in any material respect, we will notify you by posting the revised policy on our Website, or by other means that we may choose and as required by applicable law. We may apply changes to information previously collected by us, to the extent permitted by law. If you do not agree to be bound by the terms of the new or modified Privacy Policy, you agree to immediately notify us that, in case you provided us with your personal information, it should be deleted. Your continued use of the Website after such changes become effective constitutes your acceptance of any such changes.

How to Contact Us

If you have any questions or comments regarding this Privacy Policy, you can contact us by email at mailto:, or by regular mail to: 112 W. 34th Street, 17th Floor, New York City, New York 10120, United States.


This Privacy Policy replaces all previous disclosures we may have provided to you about our privacy practices associated with the Website. The examples contained in this Privacy Policy are illustrations only and are not intended to be exhaustive.